about various procedures
On this page, we will introduce various procedures for residents who live in our managed condominiums.
For inquiries other than the procedures below, please contact us by phone.
〒556-0016 大阪市浪速区元町2-８-１ ラポール難波 ６F
Business hours 10：00～19：00 Regular holiday Sunday
If you plan to move out of the condominium managed by us, please fill out the cancellation notice and send it to us by mail or fax by the cancellation notice obligation period stated in the lease contract.
To prevent troubles, please contact us by phone to confirm the arrival of the documents after mailing or sending.
Even if you think it was sent, it may not have been received or delivered due to an error or accident.
Mailing address 〒556-0016 大阪市浪速区元町2-８-１ ラポール難波 ６F
Fax number: 06-6684-9209
* Please be sure to send the cancellation notice in writing. Telephone and oral reception is not possible.
Flow until room cancellation
● At the time of witnessing, if there is luggage left in the room, you will not be able to witness.
● Witness is only between 10:00 and 19:00.
If you have any questions, please contact us.
About the use of parking lot
To park your bicycle at the bicycle parking lot attached to the condominium, you must attach our designated bicycle parking sticker.
If the bicycle parking sticker is lost or destroyed due to replacement of the bicycle, please be sure to reissue it and stop at the bicycle parking lot.
Please contact us if you are a resident of the monthly bicycle parking lot.
* Please note that bicycles without a bicycle parking sticker will be removed at any time.
The procedure is “procedure by mail” and “procedure at our office”.
Bicycle parking stickers cannot be issued for condominiums that do not have a bicycle parking lot. In addition, bicycles parked on the premises of an apartment that does not have a bicycle parking lot will be removed at any time. (Bicycles parked on the road in front of the condominium will be removed in Osaka City.)
Bicycles cannot be parked outside the apartment bicycle parking lot (entrance, common corridor, etc.). We will remove it at any time.
Mopeds, motorcycles, etc. cannot be parked in the annexed bicycle parking lot. We will remove it as soon as parking is found.
Lost / exchange of
Lost or stolen room key
Please contact us by phone in advance and come to our office.
Master key procedure
Please be sure to contact us in advance for the procedure and come to our office during business hours by the contractor himself.
* Items to bring with you during the procedure
Identity card of the person
Key fee (It depends on the type of key, so please check by phone in advance.)
● Our staff cannot bring the key to the site. Please be sure to come to our office by yourself.
● The master key cannot be rented. All keys will be purchased.
● Please note that you cannot apply for a duplicate key without a power of attorney if you live together.
● The contractor’s power of attorney, ID card (original), and agent’s ID card are required for the procedure for the key combination by the agent (including the person living together).
Please thoroughly separate and discharge ordinary garbage.
Click here for the discharge method of each city
Oversized garbage cannot be dumped in the garbage storage area attached to the condominium.
Please be sure to contact the Environmental Bureau where you live.
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Inquiries by phone
Reception hours / 10: 00-19: 00 (closed every Sunday) For inquiries by email